1.0 Using the Entraguard Telephone Entry Controller

The following guide is to assist users and tenants of an Entraguard Silver, Titanium or Platinum
telephone entry controller. A user is someone who can gain access at the Entraguard and a tenant
is someone who can be called from the Entraguard. However, someone can be enrolled as both
a user and a tenant or just a user.

The following information is covered in this guide:

• How to use your Entraguard PIN

• Disabling the Entraguard PIN via access rights
• A listing of telephone command codes and how to use them
• How to accept a call

2.0 How to Use Your Entraguard PIN

Your building manager will assign you a number that will be your Entraguard PIN. You must remember this PIN in order to gain access through an Entraguard controlled door.

If you forget this number, see your building manager. The following instructions are for gaining access through the door by using your Entraguard PIN.

Note: This Entraguard PIN is a personal identification number allowing access to a secured area. Care should be taken to not let any unauthorized persons know this number. Anyone who knows this number may gain access through the Entraguard controlled door and the entry will be associated with the tenant's name.

1. Approach the Entraguard unit.

2. On the keypad, press the * key followed by your Entraguard PIN. For example, if your Entraguard PIN was 05826, you would enter *05826.

3. If you have entered a valid Entraguard PIN, the LCD will display “Please Enter” and the door will unlock allowing you to enter.

4. If you have entered an invalid Entraguard PIN, the LCD will display “Access Denied” and the door will remain locked. Press the CLR (clear) key and re-enter your Entraguard PIN beginning with the * key.

Note: See your building manager if you encounter any problems using your Entraguard PIN.

3.0 How to Disable the Entraguard PIN

If you need to disable the Entraguard PIN (to prevent someone from gaining access at the Entraguard) this can be done by assigning a new access right to the user. The new access right will have the Entraguard controller(s) selected but the assigned time schedule will be 'Never'.

The following steps explain how to create a new access right and then assign it to the user that you wish to disable.

IMPORTANT NOTE: If you edit the existing, assigned schedule that will also disable all other
users which are assigned that same access right.

3.1 Create a New Access Right

1. From the Borealis main menu, click on Access Rights.
   
   
   
   
2. The access rights screen will appear.
3. Click the CREATE button located in the upper-right.
4. Enter a name for the new access right.
5. Select the site that the Entraguard is added to. Click NEXT.
   
   
   
   
6. From the list of readers, select the readers that the user will need access to and the
   Entraguard(s) that the user should not have access to. Click NEXT.
7. On the Select Schedule window, assign a valid time schedule for the readers that the user should have access to (if they also use a physical credential), and assign Never as the schedule for the Entraguard controllers. Click SAVE.
   
   
   
   
8. The additional access right will now be created.

3.2 Change the User's Assigned Access Right

1. From the Borealis main menu, select Credentials.
   
   
   
   
2. Click the header of the Entraguard PIN column.
3. The Entraguard PINs will be sorted in ascending order. Or you can use the filter to search for the specific Entraguard PIN.
   
   
   
   
4. Go to the access rights tab to verify the current access rights assigned to the user.
   
   
   
   
5. From the Actions menu, select Edit Access.
6. Select the new access right and then click SAVE.
   
   
   
   
7. The user will now be unable to gain access at the Entraguard with their Entraguard PIN.

Note: You will still be able to call the tenant via the intercom function (during the dial schedule that is setup for the tenant).

4.0 How to Accept a Call

When you have a visitor at the Entraguard controlled door, they will use the Entraguard
controller to call you. Calls can be received on your landline phone or mobile device.

1. When the phone rings, answer it. Your visitor will inform you they are at the
   Entraguard unit.

2. You may do a few tasks at this time depending on how the Entraguard unit was installed (See the Telephone Commands section below) for more information about the tasks available.

3. Press the telephone key(s) that correspond to the tasks you want performed
   (see the Assigned Telephone Command Codes section) below for your Entraguard unit.

4. Hang up the telephone.

5.0 Telephone Commands

If you are a tenant, the following commands may be executed from your telephone when connected with the Entraguard controller. These can be changed from their default values. Your building manager will confirm which button on the phone performs which function.

Unlock Door 1 (Default Key #9)

The telephone key assigned to this task, when pressed, unlocks the door controlled by the Entraguard unit and allows a visitor access to the building. Once this key is pressed, the connection between your phone and the Entraguard unit is terminated.

Hang Up (Default Key #7)

The telephone key assigned to this task, when pressed, terminates the connection between your phone and the Entraguard controller without performing any other function (such as unlocking the door).

Activate Output 1 (Default Key #6)

The telephone key assigned to this task, when pressed, activates an output such as turning on the hallway lights. This output is determined by your building manager. When this key is pressed, the connection between your phone and the Entraguard unit remains until pressing the key for “Unlock Door 1” or “Hang Up.”

Activate Output 2 (Default Key #5)

The telephone key assigned to this task, when pressed, activates a second output previously determined by your building manager. When this key is pressed, the connection between your phone and the Entraguard unit remains until pressing the keys for “Unlock Door 1” or “Hang Up.”

6.0 Real Life Example

Dave’s friend Tom has come to visit him. Dave will want to activate 2 tasks when Tom arrives. First, he will want to turn on the hallway lights (which has been assigned to Output 1 and given the telephone command code of 6), and then he will want to unlock the door (which has been assigned to Unlock Door 1 and assigned the telephone command code of 9). Performing these two tasks will allow Tom to enter the building and give him extra lighting to find Dave’s apartment.

1. When Tom arrives at the Entraguard unit, he uses it to call Dave on his home phone.

2. Dave answers the phone and after speaking with Tom, decides to perform the tasks previously decided upon.

3. Dave first presses the number 6 key on his telephone (turning on the lobby lights).

4. Dave then presses the number 9 key on his telephone (unlocking the door and allowing entry into the building).

5. Upon completion of these tasks, Dave hangs up the phone.

Note: Since the task of unlocking the door will automatically terminate the connection between the home phone and the Entraguard unit, perform all other tasks prior to unlocking the door.