1.0 Introduction
The KB controller has a Sync option which allows you to send a full update to the controller via the Actions menu. You should use sync if you are not sure if a change has been successfully sent out to the controllers (for example, if there was an internet disconnection).
A sync should also be performed if changes were made while a controller was offline. For example, enrolling new credentials or adding doors to access rights when the controller was offline.
A controller sync will be sent out to the KB controller in a matter of seconds.
- From Borealis, click on Hardware >> Controllers.
- The controller's screen will appear.
- On the right side of the screen, select the controller's Action menu.
- From the Action menu, select Sync.
- A sync will immediately be performed on the controller.