Create a New System

1.0 Introduction

Every Borealis installation will require a ‘System’ to initially be added. The initial system is created and authorized by Keri Systems using the e-mail address of the designated System Owner. The System Owner is the only operator who will have the rights to pay for the hardware subscription and is also the only person who will receive system invoices.

Note: Before creating a Borealis system, Keri Systems strongly recommends that you create an Organization. You should wait for the Organization to be approved before setting up your system. Click here for Organization setup instructions and for information about why you should use an Organization.

What is a System?

A System is a container for everything related to a Borealis access control installation, including:

• Operators - Software users permitted to interact with the System.
• Sites - Logical groupings of physical security assets by geographical location.
• Hardware - Controllers, readers and many other types of electronic security equipment.
• Cardholders - People enrolled into the System with tailored security permissions, granting them access to physical locations with the use of a security credential.
• Credentials - A token assigned to a cardholder, examples include proximity cards and fobs, a PIN or biometric attributes.

Examples of when to create a new System:

• First Time Adding Hardware - All hardware must be part of a System, with a minimum of one site. To add hardware, such as hubs, controllers and peripherals, connect to an existing System or create a new System here.
• New Dealer System - Security dealers providing a managed service for their clients should create a new System for each client.

2.0 System Setup 

If you log in and there is no system listed then a new system will need to be created.

To create a new Borealis system call the following number:

1. Within the UK and Europe – +44 (0) 1763 273243, then press option 1.
   
2. Within the USA and Rest of the World – +1-408-435-8400, then press option 1.
   
3. If based in Latin America - +52 333 826 9113
   

Notes: 

- You will need to provide the e-mail address of the designated system owner when you contact Keri Systems Inside Sales.

- When a new system is setup it will be in a setup period. Currently the setup period is for 30 days and during this time you will have full functionality. Once hardware has been added the subscription must be paid for within the setup period, if not, after 30 days the system will become suspended.

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