Claim a Borealis Hub

Claim a Borealis Hub

1.0 Introduction

A hub provides the communication link between the Borealis Cloud services and the field hardware (controller, readers and modules).

Notes:
- At least one hub is required per system.
- Multiple hubs of the same controller type can be added to the same site.
- If the total controller capacity of the site is greater than 32 doors additional hubs can be added to the same site.
- Each hub is configured for a specific hardware type (either Standard NXT, NXT-MSC or PXL). Multiple hubs for different controller types can be used on the same system.
The hub must be added to a DHCP network with an active, unrestricted internet connection.


2.0 Add a Hub to Borealis

The following steps explain how to add a hub (it assumes you have previously added a site).
  1. From the Borealis Dashboard, click hubs on the left.



  2. Click the CREATE button located on the right.
  3. The blank create hub form will appear.



  4. Enter a name for the new hub.
  5. Enter the hub GUID (this will be printed on the outside of the hub).
  6. Enter the hub PIN (this too will be printed on the outside of the hub).



  7. Select the site to assign to the hub.



  8. Click the SAVE button.
  9. At the top of the screen, you will see a message that the new hub is claimed.
  10. The hub will then appear in the list and initially it will appear as offline... after a few seconds, the status will be online.




3.0 Wait for the Hub to Update

Note: It is important to wait up to 5 minutes for the hub to perform its initial update. Failure to wait may result in problems adding controllers to the system.

The hub will begin updating a few seconds after it comes online. While the hub is updating the status will display 'UpdateStarted'.



The status will continue to display 'UpdateStarted' for 3-5 minutes. Wait until the status displays 'UpdateCompleted'.

Click on the name of the hub - this will display the hub information screen. Ensure there is information showing in the 'Updated On' section:

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